Never gamble that it gambling establishment
Don’t play it local casino. ten for each and every spin. ($5) and you can had $0.42?? I go and request a different extra and state unfortuitously we can’t matter another added bonus. Least expensive local casino ever.
Many thanks for speaking out and revealing their feedback. We really apologize on the dissatisfaction as a result of the latest added bonus experience and the frustration it has got composed.
Within Prompt Slots, i worthy of all our dedicated participants and you may make an effort to offer fair and satisfying campaigns. Please be aware that incentives try subject to our Words and you will Requirements, which definition eligibility, worth, and you will frequency restrictions. While we understand it are going to be unsatisfactory whenever traditional aren’t satisfied, all of us constantly ratings views for example your own to ensure all of our bonus also provides continue to be entertaining and you can reasonable for all.
That will help you then, we please query you contact all of our loyal help party from the – this may allow us to review your account especially and determine if we provide a more rewarding resolution.
Account many times suspended and you may distributions perhaps not repaid
I have Winawin experienced frequent problems with FastSlots: � To your , I asked a withdrawal away from �175. My account is actually instantly suspended and reopened time after, without cause. � For the , I asked �305. My personal account are once again prohibited, while the detachment has not been paid.
I have left every proof (screenshots, purchase background, speak logs, emails) and also have contacted my financial to possess a great chargeback. I have together with advised the new Hellenic Gambling Payment and you can Cyber Crime Division.
So it obviously reveals a pattern from membership clogging and withholding finance, and i usually do not highly recommend FastSlots. I strongly suggest caution before deposit anything.Just after FastSlots asked complete KYC verification (ID, selfie, and you may financial report), We offered the expected files quickly and you can used most of the knowledge precisely since asked.
My membership remains frozen in place of reasons, and you can even with delivering four go after-right up characters, We have gotten zero answer otherwise verification on the help people for many occasions.
This is now another big date my personal account could have been signed after a withdrawal demand (the previous go out are to your to own �175).
Yet, it�s clear you to definitely FastSlots delays or ignores genuine withdrawals.We have all the letters and you can evidence recorded and can just do it having bank dispute (chargeback) and you may formal complaints towards Hellenic Gambling Commission and you may Cyber Offense Department if the issue is not fixed in the near future.
Many thanks for speaking out as well as for sharing that it outlined account of the feel. I really apologize on the anger and you can concern considering the latest waits on your distributions while the short-term suspension of one’s membership.
Please note you to definitely account ratings and you can temporary suspensions can occur throughout the our mandatory verification and you will compliance monitors, which happen to be in place to guarantee the protection of finance and you may adherence so you can anti-fraud and AML (Anti-Money Laundering) legislation. We understand exactly how exhausting it ought to be playing interruptions, specifically immediately following submission all of the needed files and you can pursuing the rules very carefully.
We wish to assuring your our people commonly opinion the situation carefully and provide an upgrade as fast as possible. not, that will help you further and make certain the matter is actually prioritized, i be sure to inquire which you resend your information and you will supporting records so you’re able to – this will allow us to cross-check your instance to the conformity company and you can really works to the an excellent quick quality.
Wishing already 7 days (5 company…
Waiting currently 1 week (5 business days) to own a good withdrawl. Contacted the new custommer service multiple times. Carry on saying a similar respond ‘a deposit is not settled within the the new system’. And they do say this will grab 5 working days. Nevertheless put and withdrawl have been for a passing fancy go out. So this is false any longer. Love playinf it gambling establishment and its own a. However, this isn’t acceptable. Called them of the current email address, and you will real time cam. Will erase this opinion while i possess my personal money but untill this time around they stays.